Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with BEHOUSE. We are committed to providing a smooth and reliable delivery experience for our customers.

Free Shipping

BEHOUSE is pleased to offer FREE shipping on all orders, with no minimum purchase requirement.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During periods of high demand, processing times may be slightly longer.

Delivery Times

Estimated delivery times are:

  • United Kingdom: 5–10 business days

  • Europe: 7–15 business days

  • International Orders: 10–20 business days

Delivery times are estimates only and may vary due to factors outside our control, including customs processing, weather conditions, carrier delays, and peak shipping periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. BEHOUSE is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by customers.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us as soon as possible so that we can investigate and assist in resolving the issue.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and import fees may be charged by the destination country. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us:

BEHOUSE
A67 Glenurquhart Road
Ball Hill
RG20 4DY

Email: behouse@contactus